1ai, Automation Anywhere, and Naspers: An RPA Success Story
Here’s how our collaboration with Naspers became a game-changer for their financial processes:
The Genesis
Back in 2017, Naspers undertook a monumental task – streamlining their finance teams onto one unified ERP system. The goal was simple: increase efficiency and standardise processes. However, by 2019, it became evident that the standardisation was not as uniform as anticipated.
Enter RPA.
During a CFO conference, Naspers’ Corporate CFO got wind of the transformative power of RPA, sparking the company’s journey into exploring the technology. Through their assessment, they identified a set of time-consuming, high-volume tasks that were prime candidates for automation: recharges (direct and indirect), account monitoring, and management of credit card and cash expenses.
Collaboration with 1ai
This is where our paths crossed. Introduced through a presentation in South Africa, Naspers saw the potential in 1ai’s unique offering – RPA as a Service. Our model allows businesses to have bots built and maintained by our team, all within their secure environment. Ensuring full transparency and alignment with Naspers’ internal standards, we involved their audit, IT, and Data Privacy teams right from the beginning.
Throughout the implementation, a dedicated liaison from Naspers worked hand in hand with the 1ai team. Through rigorous discussions, testing, and innovation, the first set of processes was integrated into Naspers’ live environment.
The Impact
The results were immediate and transformative. Processes were executed precisely as designed, adhering to the business rules set by Naspers. And any changes, whether due to personnel shifts or process exceptions, were quickly adapted to.
This initial success spurred Naspers to further harness the power of RPA. Brainstorming sessions followed, leading to more processes being identified for automation. The once sceptical finance team now ardently looks for avenues to integrate RPA, having witnessed firsthand its transformative power.
The Way Forward
At 1ai, we’re committed to pushing the boundaries of automation, ensuring that our customers like Naspers are always at the forefront of operational efficiency.
For a more in-depth discussion on this partnership and RPA’s transformative impact, watch the recording of our recent webinar featuring 1ai, Automation Anywhere, and Naspers.